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Troubleshooting

Practical checks for sign-in links, missing alerts, forms and source records.

Most problems have a simple explanation. Try the relevant checks below and do not share a password, magic-link URL or full payment-card number with anyone.

  • Check the email address was entered correctly.
  • Look in spam or junk for a message from TabledHQ.
  • Wait before requesting another link: repeated requests are rate-limited for safety.
  • Open the newest link on the same device if possible. A link works once and expires after 15 minutes. If it has expired or already been used, ask for a new one from Sign in.
  • On a local development build, no email is sent; the repository documentation says to inspect the local mail output instead.

If the link says it has expired or has already been used, return to Sign in and request a new one.

An alert or digest is missing

Check Digest settings, the subject's follow status and whether the account is on the Free or Individual plan. A quiet period can mean no new matching record was recorded. Open the source link in a previous message before assuming that a record is missing.

TabledHQ isn't a live feed: see how up to date the information is.

A form says it has expired

Reload the page and submit the form again. This protects account actions with a signed CSRF token and an Origin check. If a form repeatedly returns an error, try a current browser without extensions that block form security checks.

A source record looks wrong

Open the original source URL and compare the title, date and text. Report the URL and a short description using the contact form; please don't send private account details. TabledHQ is an independent monitor, not the official source.

Still stuck?

Use the contact form with the page name, approximate time and a safe description of the problem. Never include passwords, sign-in links, payment-card details or another person's personal information.

Contains Parliamentary information licensed under the Open Parliament Licence v3.0 Contains public sector information licensed under the Open Government Licence v3.0 TabledHQ is independent and not affiliated with UK Parliament or the UK Government.

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